Trayvad         Phone: (866) 551-2937    Fax: (773) 442-0982

View Cart

Customer Service Center

Our Customers are our #1 Priority!
  At Trayvad we are committed to providing you with the best products and support possible. Please feel free to email us at support@eShopHere.com with any questions or problems.

Customer Satisfaction Guarantee

30 Day Money Back Guarantee

If for any reason you are not 100% satisfied with your product you may return it to us within 30 days from the date you received it for a complete refund.

TO RETURN YOUR PRODUCT.....

  1. Email returns@eshophere.com
  2. Within 24 Hours you will receive a Return Goods Authorization Number and instructions on how to return your item(s).
  3. When the returned item is received we will either credit your account or send a replacement/alternate item (your choice)

Privacy Statement

eShopHere.com respects your privacy and will not sell your information to any third party. To view our complete privacy statement click here.

Can’t find what you’re looking for?

Can’t find what you’re looking for? We have 1,000’s of products available that are not listed on our web site. Email us at sales@eshophere.com with information on what you are looking for and we will let you know if we have anything that fits your needs.

Check Your Order

To check on the status of your order email us at ordertrack@eShopHere.com and the status will be emailed back to you within 12 hours.

To Contact Us

Sales: sales@eShopHere.com
Customer Support: support@eShopHere.com

Via Phone: (866) 551-2937
  Via Fax: (773) 442-0982

Via Mail:
   Trayvad
  
10100 S. Ewing Ave
   Chicago, IL 60617

Frequently Asked Question

How long will it take for me to receive my order?
  Most of our orders are shipped out within 36 hours and delivered in 7 - 10 business days.

How do I change or cancel my Order?
 
If you need to make any changes to your order please email us at support@eShopHere.com with your changes.

Do you charge Sales Tax?
 
We do not charge any sales tax except for orders shipping to Illinois. If you are located in Illinois and are tax exempt you should include your tax exempt ID number in the comments section of the order form, and we will not apply the tax.

What payment methods do you accept?
 
We accept all major credit cards as well as Google Checkout

Can I submit my order via Fax or mail?
 
Yes - you can use our web site and shopping cart system to create your order, select the Fax or Mail option, and then print it out your order. There is a place on the order form to write your credit card information. You can then mail or fax this form to us. You can also pay with a check or money order (see below).

Can I pay with a Check or Money Order?
 
Yes - we accept checks and money orders. The easiest way is for you to use our online shopping cart system. Once you have selected your item(s) begin the checkout process. Under Payment Options you should select “Print Order Form and pay by Mail”. It will then provide you with a page you can print out with your order information and total price. You should mail this page along with your check to the address on the form. Once we receive your order for and check payment, we will send out your order.

Is there any other way to order from Trayvad besides the web site?
 Yes, If you want to order over the phone you should call us
 at 1-866-551-2937.

Can you ship my order WITHOUT a receipt ?
 Yes - All of our orders are shipped without a receipt or any other pricing information.

Will you sell my personal information to anyone?
 
No - we do not provide our mailing list to outside sources, and your personal information will not be shared with any outside company for any reason other than to complete your order.

Home | Customer Service | Email Us  | View Cart

Trayvad - (866) 551-2937
Contact sales@trayvad.com with any questions or comments
© Copyright 2008. Trayvad. All Rights Reserved.